apparently

they don't "do" returns.

and said they couldn't find a problem with my computer...

I'm running it all day today with fingers crossed that it makes the same terror-inducing noises it made a week ago so I can take it to the service desk while it's still making the noise.

I was pissed yesterday when I got the message.

Thought I'd returned it at 9am.

I'm a bit pissed that I didn't take the offer for a trade.   

Since they are making me keep it anyway.

apparently.  

ugh.